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Benihana - Horrible service

The service with the cook was horrible, he had a bad attitude and burnt most of my food. It was a overall bad experience
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 hours ago.
2.1
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1419743
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Benihana - About my 30.00 birthday certificate

I emailed the company in advance now it’s the day off and I haven’t gotten my bday certificate or my daughters.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 28.
3.1
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1410009
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In mad into peachtree rd restaurant after having a halfway bad experience at lunch the week prior i decided to try again. I sat down at 1:35p. I was served my burnt shrimp and extremely over cooked vegetables at 2:38 (seated at the bar). I asked to speak to a manager....
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Company wrote 0 private or public responses to the review from Nov 27.
2.1
I didn't like
  • Waiter and unprofessionalism
#1409265
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My name is Rose Wiggins, i will be celebrating my 65th Birthday on December 1st. I registered last year to receive a Birthday Certificate. I never got it. I had a dinner party of over 47 people in the North Little Rock Restaurant last December. I'm trying to make sure...
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Company wrote 0 private or public responses to the review from Nov 20.
3.8
#1404327
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My name is Derrek Clarke my birthday was Nov 18th...I have yet to receive my $30 birthday email certificate & I'm registered...Please advise.I have been receiving other promotions..Not sure what happened..I checked my spam and junk mail and nothing was there.I would...
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Company wrote 0 private or public responses to the review from Nov 19.
#1403952
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Benihana - Wonderful & Superior Customer Service

Ms Susie Medrano is an “Excellent Manager at our Santa Monica Benihana Restaurant. Susie is warm, friendly and caring and make decisions that are always “customer friendly”! Ms Medrano walks around and interact with guests and make sure we are all please and happy with our Benihana experience. She is AWESOME! “ Class Act”
Company wrote 0 private or public responses to the review from Nov 15.
4.9
Details
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Website
#1401317
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Benihana - Great/Superior Service

Every time I visit (2 times per month) the Santa Monica Benihana Restaurant, Ms Susie Medrano always provide “Excellent Service” to our family & all other customers. Ms Medrano is very caring, attentive and make everyone feel “Special”!! GREAT MANAGER
Company wrote 0 private or public responses to the review from Nov 15.
#1401308
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Benihana - Long wait time, horrible service/staff

Waited 20 mins before someone even asked to take my order. Waited 2 hours for fried rice that takes 5 to boil. Every since new owner has came this place has been a reck.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 14.
3.2
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Allergens Information
Cleanliness
Customer service
Delivery Service
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Diversity of Products or Services
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Website
#1400349
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Benihana - Horrible service

Hi. I just visited the Atlanta Peachtree location and waited over an hour with not even a drink...
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 13.
1.0
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Cleanliness
Customer service
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#1399646
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Contact Benihana

Mailing Address:
Benihana Inc.
21500 Biscayne Boulevard Suite 900
Aventura, Florida 33180
United States
Phone:
(305) 593-0770
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Benihana Products and Services

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Benihana - Horrible service

The cook was not good and the waitress was not on top of her job took all day for her to come back to table
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 29.
2.0
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1390498
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