Appalled at Benihana
Our party walked in to sit at the lounge under the assumption that the service would be smooth sailing, but instead it was terrible.Our food came late,understanding that there are times when the sushi bar gets held up, however this was by far (in the point of the view of the customer) was just unacceptable.
The plates were not even cleaned properly. One dish served at a time, each time the dish getting progressively worse in taste and quality. We were served a plate with a stain (and received no apology). The waitress who served us did quite the lousy job of attending to us, and came back to check every once in a while (which simply seemed half-assed).
The food was prepared not by a chef but a waitress from behind the sushi bar (which was probably the reason for the hold up in our food). When received it seemed utterly hard to believe that what was being served could be called sushi. And the sushi deluxe? Please.
There was nothing deluxe in that. All in all this experience was not a pleasurable one. We paid around $74 for *** food and *** service. It was quite the baffling experience, and I would not recommend this to anyone.
besides the hibachi part, this restaurant completely disregards the rest of the restaurant.
More Review Details
What I liked
What I disliked
- Customer service
- Food quality
- Terrible service
- Dirty dishes
- Reason of review:
- Bad quality
- Product or service
- Review category
- Cafes, Restaurants and Bars
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I'm so annoyed right now. I've tried our local Outback several times. Each time it gets worse. I gave it a break, and decided to give them another try. Attached,..."
- "I should have known better than to order a menu item by looking at the photo, but none the less I did. I ordered a new "Breakfast Skillet" and it..."
- "I have been a LOYAL customer for years. Attached are two mugs I took into my local store. One cracked and the other mug's metal logo came off...."
- "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..."
- "This is how the sweater I ordered arrived. It was defective to start and the plastic string that gives it the wavy look at the hem was completely coming out...."
- "POSHMARK ALLOWS THE SELLING OF COUNTERFEIT MICHAEL KORS HANDBAGS! COUNTERFEITS ARE ILLEGAL TO BUY AND TO SELL! I WAS WARNED BY POSHMARK BECAUSE I WAS LETTING BUYERS KNOW WHICH BAGS..."
- "SHOCKING DISHONESTY AND FALSE CLAIMS. I was never able to speak to a person. They were supposed to e-mail me when my phone was received and to give me a..."
- "I brought 8" Jointer from Grizzly directly a month ago, when I received the machine, they came in separate boxes and I need assemble them together, after putting all the..."
- " They paid $10,000 are more of expenses for my automobile which if I did not have a warranty I would had paid all out of pockets, they was their..."